I wanted to offer a status update on the most recent change I’ve made to our site, specifically our free online lesson library.
Reports have slowly been pouring in from visitors telling us that the videos on our site have been freezing. Problem is, it’s a sporadic issue that I have not been able to recreate it on my computer—on any web browser—which makes it a very hard-to-debug bug!
After a couple weeks of racking my brain trying to find a solution, I went ahead and ripped out the player I was using and installed a different one. My hope is that the problem will be gone now—and that a larger problem won’t take it’s place!
So if you had problems before, please try the videos again and let me know how they work for you. And please, please, keep the feedback coming! This website is run by one person (me) and try as I might, I can’t catch all the bugs myself!
Cheers,
—Luke
p.s. – I was thinking I would also post a recap of all the website upgrades and changes we made (by choice or necessity) in the past couple months, but I am getting exhausted (again) just thinking about it. So let’s just say, I am hopeful that we’re entering another period of website stability now, and can turn our attention to bigger and better things—like new videos and products!
Your videos work great we have never had a problem. The problem is many people have old outdated hardware, or do not know how to maintain their computers, such as a good firewall or updated hardware. I now use Windows 7. Even when I had XP and Vista I never had a problem. So it is not your problem. You are not responsible for maintaining or upgrading other peoples computers. Keep on posting those great videos.
Have a great time in Alaska, you are welcome to a tour of Portland on your return trip, or later.
Craig
Well, thanks Craig for your support. However, being responsible for your visitor’s browsing experience comes with the territory of running a website. Problems that crop up may not be “my fault”, but unless I take care of them, scores of “innocent people” are denied the opportunity to learn music through the ToneWay Method! And that’s just not good.
My layover is in Seattle this year, but next time I’m making my way up north I’ll plan accordingly.
Cheers,
Luke