Last revision took place in July 2011 (minor update to reflect new community features)
Our postal address is:The Abbott Family
406 Lincoln St.
Santa Cruz, CA
We can be reached via email at
Information Being Collected
Information (not) automatically collected directly by us
Anonymous information automatically collected by Google Analytics
- Type of operating system installed
- Network location and IP address
- Can include country, city, state, region, county, or any other geographic data.
- Bandwidth (internet connection speed)
- Time of visit
- Pages visited, and time spent on each page
- Referring site statistics:
- The website (URI) the user came through in order to arrive at this website, if any
- Search engine query used (if visitor is coming from a search engine like Google)
Google Analytics data is shared with Google. For more information on Google's Privacy Policies, visit: http://www.google.com/intl/privacypolicy.html
We use this information only as anonymous aggregate data to determine the number of visitors to different sections of our site, to ensure the site is working properly, and to help me make the site more useful. We do not use it to track or record information about individuals.
Again, no personally identifiable information is collected automatically. That means:
- No names
- No phone numbers
- No email addresses
- No mailing addresses
- No financial or credit card information
Information collected during the ordering process
If you choose to pay by credit card, you will be taken to a third-party payment processor, PayPal. You will need to supply them with personal information such as your name, residential address, email address, and phone number. This information will be shared with us, and used to process your order. Once you provide us with personal information, you can be assured that it will be used solely for the purpose of facilitating a happy customer experience. We take your privacy seriously, and will never sell, rent, or lease your information to anyone.
You will also need to give PayPal your credit card information. PayPal will use this information to collect payment from you. We never see your credit card information.
Additionally, after purchasing selected products from our website you can register with us to download updates and learning aids. This service is optional. Upon registering you will need to provide us with your current email address, and select a password to use when entering the registered users section of this web site. As with all your personal information, this will never be sold to others.
- to keep track of your shopping cart (if you use it)
- to enable you to log in to your ToneWay Account (if you choose to)
If you choose not to accept cookies from ToneWay.com, you will not be able to register or create an account here, or log in (if you already have an account).
Email messages sent to you
Your email address will be used to contact you personally in the event of a problem fulfilling your order, and to facilitate our customers' satisfaction.
Additionally, if you create an account, your can elect to receive notifications for new forum posts and other site activity. Others will also have the ability to contact you through this website; they will not, however, be able to access your real email address.
We offer an opt-in newsletter. You may remove yourself from the list at any time by clicking the link included in every newsletter email.
Changes to this policy
If this policy is updated in the future, we will post these changes and update the revision date on this page. If changes are made that will greatly affect our customers, we will contact you if possible.
Concerns regarding your privacy
If you have any additional questions that were not resolved by this privacy statement, please contact us so we can answer them for you.